Shipping
Everything you need to know about our shipping
We work with trusted courier partners to ensure your order arrives as quickly and safely as possible. Please review the details below for shipping options, costs, and delivery times by region. Please note orders cannot be cancelled or amended once placed.
- House of Sunny does not cover duties or taxes on international orders unless stated otherwise
- Orders cannot be cancelled or amended once placed
- Orders are processed Monday - Friday, excluding UK Bank Holidays
- Delivery times are estimates and not guaranteed
- Orders must be placed before 2PM GMT for same-day processing
- Tracking details will be sent once dispatched.
If you have any questions, our customer care team is always happy to help
We take pride in our commitment to creating a safe and ethical work environment across all stages of House of Sunny. This includes our warehouses which are located in Slough, London, United Kingdom and Hoofddorp in The Netherlands.
If you are purchasing from houseofsunny.com your order will be shipped from our Slough warehouse or from our shop located in East London.
If you are purchasing from houseofsunny.eu your order will be shipped from our warehouse in The Netherlands.
Standard & Express Delivery
- DHL Express Next Day Delivery (order before 2pm, Monday - Friday): £6.50
- FREE Next Day Delivery on orders over £120
- DPD Express Next Day Delivery (Mainland UK) - order before 1pm
You will receive tracking details via email or text message once your order has been dispatched.
Orders are processed Monday - Friday, excluding UK Bank Holidays
Orders cannot be cancelled or amended once placed
Next Day Delivery is not guaranteed and may be affected by circumstances outside House of Sunny’s control
Click & Collect is available from our Hackney, London store
USA
Great news! House of Sunny covers all tariffs for USA orders.
- FedEx Standard Shipping (5–10 working days): $20
- FREE Standard Delivery on orders over $300
- DHL Express (1–4 working days) available
Canada
Please note: Duties and taxes are not covered for Canadian orders.
- UPS Express Delivery (1–4 working days): £20
- FREE FedEx Standard Delivery on orders over £200
Please note: Duties and taxes are not covered.
Australia
- SkyNet Standard Delivery (4–7 working days): $40
New Zealand
- Norsk Standard Delivery (4–7 working days): $40
European Union
For EU orders, please shop directly via our European website: www.houseofsunny.eu
- All EU orders are shipped from our EU warehouse
- No additional customs charges apply
Rest of Europe (Non-EU)
Please note: Duties and taxes are not covered on international shipments.
- FedEx Standard Delivery (1–4 working days): £20
Please note: Duties and taxes are not covered.
- FedEx Standard Delivery (4–8 working days): £30
- DHL Express (4–7 working days) available
(Shipping costs may vary depending on location and weight)