SHIPPING FAQ
UK
- DHL Express next day delivery (order before 2pm Mon - Fri) - £6.50
- FREE next day delivery on orders over £120
USA
- FedEx Standard Shipping (5-10 days) $20
- UPS Express Shipping (2-3 days) $25
- FREE Standard Delivery on all orders over $250.
- House of Sunny will not pay duties & taxes.
CANADA
- UPS Express Delivery (1-4 days) £20
- FREE FedEx Standard Delivery on all orders over £200.
- House of Sunny will not pay duties & taxes.
AUSTRALIA
- SkyNet Standard Delivery (4-7 days) $40
- House of Sunny will not pay duties & taxes.
NEW ZEALAND
- Norsk Standard Delivery (4-7 days) $40
- House of Sunny will not pay duties & taxes.
EUROPEAN UNION
- Please visit our European Site to check out - www.houseofsunny.eu
- House of Sunny ships all European Union orders from our EU warehouse - additional customs charges will not apply.
REST OF EUROPE
- EU FedEx Standard Delivery (1-4 days) £20
- House of Sunny will not cover duties & taxes on international shipments.
REST OF WORLD
- FedEx Standard Delivery (4-8 days) £30
- House of Sunny will not cover duties & taxes on international shipments.
Important Information:
- House of Sunny does not cover duties or taxes on international orders unless stated otherwise.
- Orders cannot be canceled or amended once placed.
- Orders are processed Monday-Friday, excluding UK Bank Holidays.
- Next Day Delivery is not guaranteed and depends on circumstances outside House of Sunny's control.
- Orders must be placed before 2pm GMT.
WE TAKE CARE OF CUSTOM FEES FOR ALL EU ORDERS, SHOP WITH NO ADDITIONAL COSTS AT HOUSEOFSUNNY.EU
Our warehouse will be closed on April 20th and 21st. Operations will resume as usual on Tuesday, April 22nd.
Mainland UK order before 1pm for next day delivery DPD Express
USA orders will take 1 - 4 working days DHL Express
Europe orders will take 1 - 3 working days - DHL/DPD Express
Rest of the world will take 4 - 7 working days - DHL Express Price of postage is subject to location and weight of goods.
Once the goods are dispatched you will receive an email with tracking details via email or text message.
All orders must be placed before 13:00 GMT to be shipped same day.
Our hours of operation are Monday - Friday from 9:00am - 6pm (GMT).
All orders placed on the weekend will ship the following business day.
ALL EU ORDERS WILL BE SHIPPED FROM OUR EUROPEAN WAREHOUSE AND YOU WILL NOT BE CHARGED ADDITIONAL CUSTOMS FEES
We take pride in our commitment to creating a safe and ethical work environment across all stages of House of Sunny.
This includes our warehouses which are located in Slough, London, United Kingdom and Hoofddorp in The Netherlands.
If you are purchasing from houseofsunny.com your order will be shipped from our Slough warehouse or from our shop located in East London.
If you are purchasing from houseofsunny.eu your order will be shipped from our warehouse in The Netherlands.
